FAQ

I just purchased a track. Where can i download it?

All tracks are instantly available for download after your purchase. Please visit My Purchases to download your tracks.

 

How can i test a track in my production before i buy it?

You can download all our tracks for free in low-bitrate, watermarked samples for your testing. Once you purchase a track you get the link to download the Hi Rez WAV original file and license agreement.

 

I want to make a collection of tracks and send them to our clients for approval. 

You can easily share your Wishlists with your clients. Just add the selected tracks to a specific Wishlist, grab the full url (eg http://www.themusicase.com/collection/UrRfVTyzx8FSgaZ/) and send it to your client. Your clients do not have to login to access the Wishlist. The URL is enough to access your selection.

 

I purchased a “loop” and the duration i get is different from the duration i previewed on your website!

We let some loops play for 5 times for better auditioning. All our loop versions are perfectly edited in a way that you can multiply it as many times as you want to create different dutations. The file you download is the original loop.

 

I need to to purchase a large number of tracks! Do you have any discount option for heavy users?

Yes if you need to buy more than 10 tracks you should go for a Blanket License. We will create a custom proposal for you.